Customer Service at Its Finest

Update : the last dinosaur comic sums things up. Not very funny, but applicable. I just wanted to take moment to express how awesome Axis Percussion’s tech support is. I have had an Axis X series double bass drum pedal for nearly 10 years now and only in the last year, I have had some problems. About a year ago, some of the hex nuts embedded in the aluminum were stripped. Recently, the...